NC Company Overview
Monzo is a fully online, mobile app-based bank. It aims to provide a convenient and good value current account service to people who prefer to manage everything via technology, rather than having a bank branch, and physical paperwork to get things done. Monzo allows for all of its operations to be carried out using its app and includes some features that many other banks available in the UK do not have, for instance, the facility to send money instantly overseas using TransferWise and to send payments to people via Bluetooth. Monzo supports Apple Pay and Google Pay, making the mobile technology at its core even more flexible for its customers.
Monzo, based in London, UK, was previously branded as Mondo. While it does have a fully online business model, it also offers 24-hour customer support using web chat, email or phone, allowing for the personal touch where needed.
As of May 2019, Monzo sees 35k people per week opening a new current account on its platform, and it has over two million customers in total. Its apps are available for Android and iOS devices. Monzo has offices in Cardiff and Las Vegas as well as its HQ in London and employs more than 800 people.